Contact + F.A.Q.

---

If you're local, we most definitely can: If you live in the Valley, please call or email me to set up an appointment. 

Otherwise, please contact me to arrange.

It's simple really. Send me a message about your custom project or idea. If you have concept photos, that's even better. I will research and discuss with you what I can do. 

Once we agree on the product and price, a 20% deposit is required. I will send you photos of the completed project for approval.  Payment in full is due upon approval. I will ship your custom item with tracking, or we can meet in Gilbert or surrounding areas for pickup.

It depends. Smaller items can be shipped throughout the United States. Larger items are only for local delivery within the Valley at this time. With increased shipping costs, cross-country shipping would no longer be affordable. 

If you're unsure if your item is "large" or "small," please message me and let's discuss. 

Inventory/ready-made items: Shipping is listed within each product.  For orders totaling $150+, shipping is free.  Items are also available for in-person delivery within a 50-mile radius for a flat fee of $25 (regardless of the number of items).  If you require in-person delivery, please email orders@dynamitedecor.com.

Custom orders: Shipping/delivery charges are included within the quote.

It depends on the product. 

For example, card tables, I recommend Baltic birch or maple plywood. For shelving, I suggest poplar or alder. 

I could go on, however, it just depends on what you want. 

Once we agree on a product, it takes about 2 weeks. Could be shorter if a small item. Or could be longer if a complex item or I'm working on other projects. 

I will give you an estimated completion time before you make any payments. 

On custom furniture and décor orders, unfortunately no. Since items will be customized to your needs/wants, returns are not accepted.  However, returns are accepted for ready-made items. 

For custom orders, if you are unsatisfied for any reason, please reach out to me so I can fix it. I strive to achieve 100% customer satisfaction and don't want you to walk away with something you don't like! So please let me know your concerns and we will work through it.